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PAYMENT: ACKNOWLEDGEMENT OF RECEIVING TOP
Dear Sir or Madam:
Thank you for sending your payment check on your _____ (month) bill.
Our collection letters proceed automatically and occasionally a payment crosses in the mail. This is obviously what happened in your case.
Your check, of course, has been properly documented and your account is currently marked paid in full.
Sincerely,
(name)
(title)
PAYMENT: REQUEST TOP
Dear ____ (name):
This letter is to inform you that the check number ___ (number) dated _______, l9__ (date) drawn to me in the amount of _____ (amount) has been returned from the bank with the notation "No Funds."
We all make mistakes when it comes to bank accounts. And since this is Christmas season, I am sure that this mistake was just an oversight.
I am sure, though, that you understand that I would like to have this situation rectified at once. Therefore, please send me immediately a certified check for ______ (amount) plus _____ (amount) for protest charge (statement enclosed) for which I was required to pay.
Your promptness will enable me to readjust your account with the bank and return your original check.
Yours truly,
(name)
OVERDUE PAYMENTS: REMINDING TOP
1. Dear ____ (name):
How can we try to persuade you to pay your delinquent account? We have tried many suggestions for extending the payment period, for making the monthly payments smaller, for getting help from lenders, and for at least discussing this matter with us.
Now we have exhausted our own resources. We have to seek help from outside our own company. We have consulted with our attorney and he told us that we have several avenues available to us for collecting our money.
We are very uncomfortable with the thought of going to court and, therefore, have decided to extend your credit for ___ (amount of time) -- ___ (number of days).
To avoid legal action, we must have your check for____ (amount of money) on or before ____, 20__ (date).
Sincerely,
(name)
(title)
2. Dear ____ (name):
____ (time period), just ____ (time period) is the time our legal department tells us we should extend your open account. After that time -- ____ ((date) -- our legal staff will have to take action to collect the balance on your overdue account.
We have repeatedly written and phone your office asking for payment. We know that you understand, as a businessman, that we can no longer by sympathetic. We do expect your cooperation.
We expect a payment from you on or before _____ (date).
Sincerely,
(name)
(title)
3. Dear ____ (name):
We have contacted you several times by letter and phone and have discussed arrangements for the payment of your account. The following items are still overdue:
No. Date Amount
No. Date Amount
No. Date Amount
So far we have not received any sign of your cooperation.
Therefore, we must insist on immediate payment. Please use the post past envelope that is enclosed for your convenience.
Sincerely,
(name)
(title)
Enclosure
4. Dear ____ (name):
We cannot accept any further delay in paying your balance due. Your ignoring our suggestions of working together to get your account current is having a negative effect on your credit record. We must have a payment now!
If you cannot send at least a partial payment now, call us so that we can come to a workable agreement.
Yours sincerely,
(name)
(title)
5. Dear ____ (name):
We are interested in our customers and are always trying to find new ways to improve our service. For these reasons, we are inquiring if there is a reason for your delay in paying your long overdue account. If we can help - by making your payments smaller or extending our terms or by recommending a loan company -- please let us know.
We would appreciate a word from you -- as well as your check.
Sincerely,
(name)
(title)
6. Dear ____ (name):
Again, we must remind you of your open account that is now ___ (number of days) days beyond our ___ (number of days) terms.
Despite the fact that you have ignored our previous reminders, you can no longer delay payment if you wish to keep your account open.
Please phone us to discuss ways we can work together to reduce this balance. We will try to help you in every conceivable way.
Don't fail your company and us now. At the very least, send us an explanation. A check will keep your account open.
Yours sincerely,
(name)
(title)
7. Dear ____ (name):
You did not reply to our first reminder of your overdue account but we are sure that you will send us a check for _____ (amount) to make your account up-to-date.
Please use the postage paid envelope that is enclosed for your convenience.
Sincerely,
(name)
(title)
Enclosure
8. Dear ____ (name):
Is there a reason why you haven't paid?
Is there a reson why you haven't written?
Is there a reason why you haven't phoned?
Is there a reason why you have ignored your bills?
I am sure not! Please mail your check today for ____ (amount), covering invoices _______, _________, and _______ (invoice numbers).
Sincerely,
(name)
(title)
9. Dear _____ (name):
We are sure that you will not object to this reminder that there is a balance of ____ (amount of balance) on your monthly account.
If you have not mailed your check, please do it now. Then your account will be up-to-date.
Cordially,
(name)
(title)
10. Dear ____ (name):
Here is your second chance to pay these overdue invoices:
No. Date Amount
No. Date Amount
No. Date Amount
We know that you plan to pay them, so why delay? If you have a reason for not paying them, please let us know either by letter or phone us at _______ (phone number)
Sincerely,
(name)
(title)
11. Dear ____ (name):
Please check the following invoices that are past due:
No. Date Amount
No. Date Amount
No. Date Amount
By taking care of this matter now, you will save yourself the trouble of checking them again. If there is a reason for their not being paid, please inform us.
Sincerely,
(name)
(title)
12. Dear ___ (name):
Thank you for your generous order received ___ (time period) which you requested to have shipped immediately and charge to your account.
However, you have probably overlooked the fact that your for ____ (period of time) your account has been past due. Our policy has always been to suspend credit until all past monies
are paid. Therefore, we request that you remit the amount owed from the previous statements.
After receipt of your check, we will promptly ship your order.
Yours truly,
(name)
PAYMENT: REQUEST FOR EXTENSION TOP
Dear Sir or Madam:
We have a very uncomfortable request - we are asking for an extension of time on our bill for ____ (amount).
We had been depending on a check from one of our clients to cover this bill. However, we have just been informed that this check will not arrive until _______ (date).
Therefore, we must ask for your indulgence and grant us a two weeks' extension of time on our bill. We are sorry about any inconvenience this may bring to you.
Respectfully,
Dear ____ (name):
There has been a rapid rise in labor and operating costs. Because of these facts, ____
(name of company) reluctantly has decided to increase service charges on ____________, ___
(date).
These service charge increases will vary depending on the service your company uses.
We appreciate your patronage and look forward to continuing our business relationship.
If you have any questions, please call us at _________ (phone number).
Most sincerely,
(name)
(title)
(Образцы деловых писем, страница 2: сайт он-лайн курсов деловой переписки на английском языке Correspondence World)